Shipping

Every Kashmir Bloom piece is made in Kashmir and dispatched from our Birmingham studio, packed with care and tracked end to end. Our aim is to ensure your order reaches you in perfect condition and as quickly as possible.

Processing Time
In-stock pieces are dispatched within 1–2 business days (excluding weekends and public holidays). Made-to-order or personalised pieces have a longer lead time, noted on the product page. You will receive a confirmation email with tracking information once your order has shipped.

Rates and Delivery Times

• United Kingdom (3–5 business days): FREE on orders over £60, £4.95 for orders below.
• Worldwide (7–21 business days): FREE on orders over £200, £25 for orders below.

Typical international delivery times from dispatch: Europe 5–8 working days, North America 7–10 working days, rest of world 10–14 working days.

Customs and Duties
International customers are responsible for any customs duties, taxes, or import fees that may apply. We declare orders honestly and cannot mark parcels as gifts. Kashmir Bloom is not liable for any delays caused by customs procedures.

Order Tracking
Once shipped, you will receive a confirmation email with a tracking number and a link to follow your parcel.

Address Changes
If you need to change your shipping address after placing an order, email us at hello@kashmirbloom.com immediately. We can usually accommodate changes if the order has not yet been packed.

Delivery Issues
Please ensure that your shipping address is accurate and complete. We are not responsible for lost or delayed shipments due to incorrect addresses.

Lost or Delayed Parcels
If your tracking shows no movement for 5 or more working days, or your parcel does not arrive within the expected window, write to us. We will investigate with the carrier and resolve it.

For any questions or concerns, please contact our shipping team at hello@kashmirbloom.com